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Redirect guide schema is not valid

I have a Satispay integration with my website, it uses the web redirect:
https://developers.satispay.com/docs/web-redirect-pay

Some people are complaining when they buy by phone, the redirect to Satispay page opens the Satispay app.
After the payment, when they return to the browser, the page is waiting for the redirect page as described in the guide.

Probably the schema misses the case when the web page opens the app.