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Cannot find shop payment list also with web site

Dear everyone,
I have one problem , because yesterday i tried to pay 1 euro to my shop satispay account, and in my phone i can find the record of payment, but in the web site there's nothing. Same thing with the api i use, i finally can get response :{"has_more":false,"data":[]}. it is like web site , there's no list of payment.

Thanks in advance and best regards